Sales Account Manager

No of Vacancy: 02

Job Description:

• Engage with customers via phone, email, face-to-face.
• Undergoing training every month at Southtech.
• Conduct research on customers’ business requirements, problems and competitors.
• Travel across Dhaka and within the country to meet clients.
• Meet minimum sales target.
• Report back to Sales Coordinator regarding customer contact details for all the customer’s they have secured so these can be uploaded to the CRM.
• Use marketing materials/sales campaigns in order to maximize sales.
• Document customer interactions and funnel growth so they can be uploaded to our CRM.
• Forecast pipeline to Sales Coordinator.
• Contact product specialists to prepare customer specific presentation before client interaction
• Engage product specialists during technical interactions with customers.
• Undergo monthly training on solutions.
• Provide feedback on training to Sales Coordinator.
• Provide feedback to Sales Coordinator regarding Product Specialist every quarter.
• Must reply to customer within 2 working day SLA after generic email.
• Provide relevant case studies to customers during/after meetings.
• Set clear next steps, agreed by the customer, at the end of any customer call/meeting.
• Liaise with product specialist to train customers post-sales.
• Follow-up with customer after agreement/proposal within 7 working days.
• Follow-up with customer after meeting/demo within 2 working days.

Educational Requirement: Minimum Graduation. BBA/MBA major in Marketing preferable.

Experience Requirements:

• Minimum 3 year(s) – Telco Background Preferred
• The applicants should have experience in the following area(s):
  
  • Sales & Marketing

Additional Requirement:

• Fluent in English communication.
• Clear understanding of market development, competitor activities etc.
• Negotiation skill.
• High level of inter – personal skill.
• Target driven.
• Enthusiastic.
• Strong persuasive skills to sway the potential customers.
• Presentation skill.
• Team player.
• Good organizational skill.
• Can-Do attitude.
• No objection for outside work.

Salary Range: 30,000 – 60,000 taka monthly – Depending on the previous job experience.

Compensation & other Benefits:

• Remuneration and benefits package including competitive salary.
• Two bonuses per year (per bonuses will be equal one month’s basic salary).
• Regular working hour: 8 hours per day, 5 days a week.
• 15 Days Annual Leave, 10 Days Casual Leave and 14 days Sick Leave per year.
• Performance bonus.
• Contributory Provident Fund, Gratuity.
• Vendor Certification fee reimbursement.
• Health Insurance for self and immediate family.
• Excellent modern office environment.
• Friendly, clean working environment.